Users & Roles
Admin controls everything. Campaign Manager owns outreach. Agent handles the inbox.
| Name | Role | Status | Last active | |
|---|---|---|---|---|
| Saurabh Gupta | saurabh@sisindia.com | Admin | Active | Today, 10:58 |
| Priya Nair | priya@sisindia.com | Campaign Manager | Active | Today, 09:12 |
| Imran Shaikh | imran@sisindia.com | Agent | Active | Yesterday, 19:40 |
| Meera Joshi | meera@sisindia.com | Agent | Invited | — |
Permission matrix
| Capability | Admin | Campaign Manager | Agent |
|---|---|---|---|
| Contact upload / edit / DND | Full | Full | View only |
| Tag master management | Full | View only | View only |
| Template request / management | Full | Full | View only |
| Audience creation | Full | Full | — |
| Campaign creation & send | Full | Full | — |
| Inbound inbox / reply | Full | View only | Full |
| Status & analytics | Full | Full | Own conversations |
| Audit log | Full | — | — |
| User & role management | Full | — | — |